Education
Başek Eğitim Kurumları
From prospective student to enrolment opportunity.
Challenge
During enrolment periods demand concentrates into a short window, making it hard to respond to every parent at the same speed and quality.
Solution architecture
AI runs the first interaction with parents and prospective students, gathers relevant information, identifies the education level and programme interest and routes suitable opportunities to admissions teams.
Human + AI workflow
AI handles first conversation, information gathering and follow-up through the season. Enrolment meetings, pricing and scholarship topics belong to the human team.
Business impact
No enquiry goes unanswered during peak season, and the admissions team meets candidates whose programme interest is already clear.
Future development
Level-based content flows and automatic re-engagement tied to the academic calendar.
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